Lifetime guarantee

Any issues with your product? We've got you covered!


All of our products are warranted against manufacturing defects for the lifetime of the product. This means that the product will be fixed or replaced at no cost.

In case you have any issues with your product, please get in touch with us at hello@alanckandco.com and describe your complain. Providing a high-resolution photo is always a plus! Your product will either be replaced or fixed in our shop in Hungary. Free shipping for eligible claims.

Guarantee does not apply in case of poor handling and does not include wear and tear from normal usage. For details, please refer to our Terms of Service.