Warranty

Sometimes things don’t go as planned. In the unlikely event your product arrives to you in less than perfect condition, please get in touch. To help us assess the issue, please send us some photographs or video of the product as well as the packaging from various angles and distances. Please make sure to hold on to the packaging until the issue has been resolved. Please refuse delivery if there is significant visual damage to the outer packaging.

Our manufacturer’s warranty covers defects in workmanship for 12 months from the products’ date of delivery. We will organize replacement parts, repair, or a complete replacement free of charge.

Warranty is only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered. For more details, please refer to our Terms.