Terms

When you place on order at www.caleth.co, you are contracting with Saykei Ventures, LLC, a limited liability company registered under the Washington state law (hereinafter referred to as 'we', 'us' or 'our'). By placing an order you accept the following terms.

General terms

Every product is made to order unless otherwise noted, and therefore, it may take up to several weeks to have your product ready for shipping.

The pictures and information shown on our website are intended to provide you with a strong indication of your actual purchase. Due to the natural characteristics of wood and the handmade nature of our products the pattern, color, shape and size of the actual product may slightly vary from product to product. Slight variation in size is determined in 1/2".

By using our site, you also agree that any information acquired about you can be stored and used to facilitate transactions, for future marketing, and to better serve you as a customer in the future and improve our services.

Returns

As stated in our Return Policy, products returns are accepted within 30 days you receive your product from delivery. Customers are responsible for return shipping to Hungary and a 10% restocking fee will be applied.

Warranty

As stated on our Warranty policy, our products will be replaced or fixed at no cost in case of manufacturing defect for 12 months from delivery.

Warranty does not apply in case of poor handling such as usage of dishwasher, soaking the product in water, dropping or lack of conditioning (for more information on product care please click here). Warranty does not cover wear and tear from normal usage.

When purchasing one of our products, you accept the fact that there is an inherit risk for warping, cracking and splitting with all solid wood products. Wood is an organic material with cell walls that were once living organism and will never be inherently stable. Warranty, therefore, does not cover warping, cracking and splitting as a result of the natural process of the wood unless determined otherwise during the inspection procedure.

All claims are subject to inspection. Inspection of the product can be done either electronically by sending high-resolution pictures of the product or by sending the product itself to our location in Washington state. Shipping cost will be reimbursed in case your product is eligible for replacement. In case of a negative outcome of the inspection procedure, you're entitled to reclaim your damaged product at your own cost.

Promotions

Promotions include every offer made to new or existing customers including but not limited to coupon codes, discounts, sales, free offers. Every promotion is limited to one entry per household unless otherwise indicated. Entering under an alternate email address or any other abuse of our offers, as determined at our sole discretion, may result in the rescission of the customer(s)' promotion offer as well as the customer(s)' inability to participate in this or future promotions. Referral credit cannot be applied to previous purchases, and is not redeemable for cash.

This terms of service can be modified at any time without notice in our sole discretion.